Graf-X Industries, LLCOshkosh, WisconsinOne company. Specialized services.(920) 312-0212
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Business ITPricing

What it costs
to work with us.

No packages you have to decode. Three numbers cover almost everything: what remote help costs, what onsite costs, and what it costs us to get there. Projects are quoted in writing, and church and nonprofit discounts are available.

The three numbers
  • Remote$99/hr
  • Onsite$139/hr
  • Local trip charge$45 flat
Trip charge covers travel within the Fox Valley. Farther out is quoted.Request a quote

Example projects

What shapes your quote.

No two of these jobs are the same, so we do not publish a starting price that would only mislead you. Here is what actually moves the number on each one. Every project gets a written quote before work starts, and hardware and licensing are quoted separately.

  • 01

    Microsoft 365 + email migration

    Move mailboxes, users, and files with no lost mail and minimal downtime.

    What drives the priceMailbox count and data volume
  • 02

    Network + Wi-Fi overhaul

    Firewalls, VPNs, and reliable wireless coverage across the whole space.

    What drives the priceSquare footage and coverage needs
  • 03

    Server setup or replacement

    Specify, build, migrate, and cut over without stopping the business.

    What drives the priceWorkload and user count
  • 04

    Backup + disaster recovery

    Real backups with restore testing—so a failure is an inconvenience, not a crisis.

    What drives the priceData volume and recovery targets
  • 05

    New office or relocation IT

    Cabling, devices, network, and accounts ready before day one.

    What drives the priceDrops, devices, and timeline
  • 06

    The problem nobody has solved

    The recurring issue that keeps costing time. We scope it, then fix it.

    What drives the priceHourly — $99 remote, $139 onsite
Let us quote your next project

Not ready for a project?

Start with a look.

A free 30-minute remote assessment tells you where you stand. Want the full picture? The $199 New-Client IT Assessment reviews your network, backups, Microsoft 365, and security, and hands you a written roadmap—credited toward your first project.

Book the $199 assessment Free 30-min assessment

About the money

Questions we get about pricing.

Why is there a trip charge on top of the onsite rate?

The trip charge covers the drive—time and vehicle cost—so the onsite hourly rate stays honest instead of being padded to hide travel. It is one flat $45 within the Fox Valley, not a per-mile meter.

What is the difference between remote and onsite?

Most issues we can solve remotely at $99/hour with no trip charge, and it is usually faster for you. Onsite is $139/hour plus the trip charge, for the work that genuinely needs hands on the equipment.

Will the project quote change?

Not without your approval. If we find something that changes the scope, we stop, explain it, and get your sign-off before continuing.

Do you offer nonprofit pricing?

Yes. Churches and nonprofits get discounted rates—tell us about the organization when you reach out.

Is hardware included in those numbers?

No. Hardware and software licensing are quoted separately and billed at cost plus the work to install and configure it.

Next step

Tell us what you need.
We'll price it.

Request a business quote